Delivery Policy

DELIVERY POLICY

At VOREL, we are committed to delivering your orders safely, quickly, and efficiently across Nigeria.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods, processing times may be slightly extended.

Delivery Timeline
Estimated delivery timelines may vary depending on your location:

• Lagos: 1–3 business days
• Outside Lagos: 3–7 business days
• Remote locations: 5–10 business days

Please note that delivery timelines are estimates and may occasionally be affected by logistics delays, public holidays, weather conditions, or high order volumes.

Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and order size.

Order Tracking
Customers will receive updates regarding their order status once orders have been processed and shipped.

Failed Deliveries
Please ensure your delivery details and contact information are accurate. VOREL will not be responsible for delays or failed deliveries resulting from incorrect customer information.

International Shipping
International delivery may be available for selected products and locations.

Delivery Inspection
Customers are encouraged to inspect packages upon delivery and report any issues within 24 hours of receiving the order.

Need Help?
For delivery inquiries or support, please contact our customer care team through our official support channels.

VOREL
Curated For Everyday Living.